Privacy Policy
Last Updated On: 27-August-2025
Effective Date: 27-August-2025

This Privacy Policy describes the policies of Bob On Comps, email: info@boboncomps.co.uk on the collection, use and disclosure of your information that we collect when you use our website (https://boboncomps.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

1. 1. Information We Collect:

      We will collect and process the following personal information about you:

      1. Name
      2. Email
      3. Mobile
      4. Address
      5. Payment Info

   2. How We Collect Your Information:

      We collect/receive information about you in the following manner:

      1. When a user fills up the registration form or otherwise submits personal information
      2. Interacts with the website
      3. From public sources
      4. When users submit prize claim forms, including bank details and ID verification.

   3. How We Use Your Information:

      We will use the information that we collect about you for the following purposes:

      1. Creating user account
      2. Enforce T&C
      3. Processing payment
      4. Administration info
      5. Manage customer order
      6. Manage user account
      7. To verify competition winners and issue prizes (e.g. via bank transfer or digital voucher).
      8. To send marketing communications if opted in (e.g. via email platforms like Klaviyo).

      If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

      Prize Fulfilment & Verification
      If you win a competition, we may ask you to confirm your identity and/or address to ensure eligibility and prevent fraud. For cash prizes, we may request your bank details to process payment. These details are entered directly into our secure online banking platform and are not stored elsewhere. We do not retain any identity documents unless required by law and delete them after the prize has been delivered or transferred.

   4. How We Share Your Information:

      We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

      • Ad services

      • Analytics

      • Email and SMS marketing providers (e.g., Klaviyo) – If you opt in to receive marketing emails or text messages, we may share your data (such as name, email address, phone number, and purchase history) with Klaviyo to manage our communications. Klaviyo processes this information solely on our behalf and in accordance with applicable data protection laws.

      We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required to fulfil that purpose.

      We may also disclose your personal information for the following reasons:

      1. To comply with applicable law, regulation, court order, or other legal process;

      2. To enforce your agreements with us, including this Privacy Policy; or

      3. To respond to claims that your use of the Service violates any third-party rights.

      If the Service or our company is merged or acquired by another company, your information may be transferred as part of that transaction.

      Note: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

   5. Retention Of Your Information

      We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, regulatory, and legitimate business needs.

      • User account data (e.g. name, contact details, address) is retained for 90 days to 2 years after an account becomes inactive, unless a longer retention period is required or permitted by law.

      • Bank details submitted by competition winners are entered directly into our secure bank system to process prize payments and are not stored elsewhere in our systems. These details may remain in our bank as past payees in accordance with standard banking practices, but are not used for any other purpose.

      • Identification documents, if requested for winner verification, are securely deleted immediately after the verification process is completed and the prize has been dispatched, unless we are legally required to retain them for a longer period (e.g. to comply with anti-fraud or regulatory obligations).

      We also retain residual anonymous and aggregated data (which cannot identify you) for analytical purposes.

   6. Your Rights:

      Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@boboncomps.co.uk. We will respond to your request in accordance with applicable law.

      You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@boboncomps.co.uk.

      Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

   7. Legal Basis for Processing (UK GDPR)
      We rely on the following lawful bases under the UK GDPR to process your personal data:

      • Contractual obligation: To process your competition entries and fulfil prizes.

      • Consent: For marketing communications and use of cookies.

      • Legitimate interest: To prevent fraud, confirm prize eligibility, and improve our services.

      • Legal obligation: To comply with applicable laws (e.g. tax, anti-fraud).

   8. Cookies Etc.

Cookie Policy

Effective Date: 27-Aug-2025
Last Updated: 27-Aug-2025

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1. The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

   9.Grievance / Data Protection Officer:

   If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Bob On Comps, email: info@boboncomps.co.uk. We will address your concerns in accordance with applicable law.